Last updated: October 2026
Surf the Void respects your privacy.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, make a purchase, contact us or otherwise interact with Surf the Void.
Contact:
surf.the.void.support@gmail.com
INFORMATION WE COLLECT
Depending on how you interact with the website, we may collect information including:
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Your name
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Billing and shipping address
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Email address
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Telephone number
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Order and transaction information
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Products viewed or purchased
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Communications you send to us
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Device, browser and website usage information
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IP address and related technical information
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Marketing preferences
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Information collected through cookies and similar technologies
Payment information may be processed directly by our payment providers rather than stored by Surf the Void.
HOW WE USE YOUR INFORMATION
We may use your information to:
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Process and fulfil orders
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Take payment and prevent fraud
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Arrange shipping and delivery
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Provide customer service
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Manage returns and refunds
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Communicate with you about your order
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Maintain and improve our website
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Understand how customers use our store
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Meet accounting, tax and legal obligations
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Protect our business and customers
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Send marketing communications where we have your consent or another lawful basis to do so
You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.
SHOPIFY AND SERVICE PROVIDERS
Our online store may be hosted and operated using Shopify.
We may also use third-party companies to provide services such as payment processing, shipping, analytics, website functionality, email marketing and advertising.
These providers may process personal information where necessary to provide their services.
Some providers may process information outside the European Economic Area. Where required, appropriate safeguards will be used for international transfers of personal information.
COOKIES
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage and, where permitted, support advertising and marketing.
Where required by law, non-essential cookies will only be used with your consent.
You can manage applicable cookie preferences through the cookie controls available on our website or through your browser settings.
HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting, tax, fraud-prevention and dispute-resolution obligations.
Different types of information may therefore be kept for different periods.
YOUR RIGHTS
Depending on applicable law, including the GDPR, you may have rights relating to your personal information, including the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion in certain circumstances
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Request restriction of processing
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Object to certain processing
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Receive certain information in a portable format
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Withdraw consent where processing is based on consent
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Object to direct marketing
To exercise your rights, contact:
surf.the.void.support@gmail.com
We may need to verify your identity before completing certain requests.
You may also have the right to lodge a complaint with the relevant data protection authority.
CHILDREN
Our website is not intended to knowingly collect personal information from children where parental or guardian consent would be required under applicable law.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal obligations.
The latest version will always be published on this page.
CONTACT
For questions about privacy or your personal information:
surf.the.void.support@gmail.com
By using this website or placing an order, you agree to these Terms & Conditions together with any policies referenced on the website.
Nothing in these Terms limits any mandatory rights you have under applicable consumer law.
ORDERS
Submitting an order does not prevent us from cancelling or refusing an order where there is a legitimate reason to do so, including:
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Suspected fraud
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Payment failure
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Incorrect pricing caused by an obvious error
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Product unavailability
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Inability to deliver to the supplied address
If an order is cancelled after payment has been collected, the appropriate amount will be refunded.
MADE-TO-ORDER PRODUCTS
Some products may be made to order, customised or produced according to measurements supplied by the customer.
Production estimates will be shown where relevant.
Customers are responsible for ensuring measurements, spelling and customisation details supplied to us are accurate before production begins.
Clearly personalised or made-to-specification products may be exempt from statutory change-of-mind withdrawal rights where permitted by applicable law.
This does not affect statutory rights relating to faulty or misdescribed products.
INTELLECTUAL PROPERTY
Unless otherwise stated, the Surf the Void name, branding, graphics, photographs, artwork, website content, product designs and other original materials appearing on this website belong to Surf the Void or are used with permission from their respective owners.
They may not be reproduced, copied, sold, commercially exploited or used to create derivative commercial products without permission.
Buying one of our shirts does not mean you bought the artwork.
WEBSITE USE
You may use our website for lawful personal shopping and browsing.
You must not intentionally interfere with the website, attempt unauthorised access, introduce malicious software, scrape content for unauthorised commercial purposes or use the website in a fraudulent or unlawful manner.
LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the extent permitted by applicable law, Surf the Void will not be responsible for indirect losses that were not reasonably foreseeable when the contract was formed.
Your mandatory statutory consumer rights remain unaffected.
THIRD-PARTY SERVICES
Our website may contain links to or integrate services operated by third parties.
Those businesses may have their own terms and privacy policies, and Surf the Void is not responsible for third-party websites that we do not control.
GOVERNING LAW
These Terms are governed by the laws applicable to the business operating Surf the Void in Cyprus, subject to any mandatory consumer protections that may apply to customers in their country of residence.
CHANGES
We may update these Terms periodically.
The version in force when you place an order will generally apply to that purchase unless applicable law requires otherwise.
CONTACT
Questions?
surf.the.void.support@gmail.com
SURF THE VOID
Worship the Sun. Question Everything.